@import url('https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700&family=Space+Grotesk:wght@400;500;600;700&display=swap');
:root{--bg:#09090d;--panel:#111118;--panel2:#171720;--line:#262633;--text:#f4f3fa;--muted:#9291a3;--accent:#1ed760;--accent-strong:#16b84e;--green:#6fe0b0;--red:#ff7c8d}
*{box-sizing:border-box}body{margin:0;background:radial-gradient(ellipse at 75% -15%,#102719 0,transparent 36%),var(--bg);color:var(--text);font-family:'DM Sans',sans-serif;min-height:100vh}a{color:inherit;text-decoration:none}.topbar{height:82px;padding:0 max(5vw,24px);display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #ffffff0d;background:#09090dcc;backdrop-filter:blur(18px);position:sticky;top:0;z-index:5}.brand{display:flex;gap:12px;align-items:center;font:700 16px 'Space Grotesk';letter-spacing:.08em}.brand-logo{display:block;width:126px;height:42px;object-fit:contain;object-position:left center}.brand{gap:0;letter-spacing:0}
.brand small{display:block;font:600 9px 'DM Sans';color:var(--muted);letter-spacing:.25em;margin-top:3px}.brand-mark{width:37px;height:37px;display:grid;place-items:center;border:1px solid #1ed76080;border-radius:12px;color:#ffffff;background:#1ed76018;font:700 22px 'Space Grotesk'}.topbar nav{display:flex;align-items:center;gap:27px;color:#b5b3c2;font-size:13px}.topbar nav a:hover{color:white}.nav-cta{padding:11px 16px;border:1px solid #1ed76080;border-radius:9px;color:#ffffff!important}.nav-user{color:#ddd!important}.container{width:min(1120px,90%);margin:0 auto;min-height:calc(100vh - 150px)}.hero{padding:105px 0 75px;max-width:760px}.eyebrow{font:700 10px 'DM Sans';letter-spacing:.24em;color:#1ed760;display:flex;align-items:center;gap:10px}.pulse{width:7px;height:7px;background:var(--green);border-radius:50%;box-shadow:0 0 15px var(--green)}h1,h2,h3{font-family:'Space Grotesk',sans-serif}.hero h1,.auth-intro h1{font-size:clamp(48px,7vw,82px);line-height:1.02;letter-spacing:-.065em;margin:24px 0}.hero h1 em,.auth-intro h1 em{font-style:normal;color:var(--accent)}.hero>p,.auth-intro p,.page-heading p{color:var(--muted);line-height:1.8;max-width:570px;font-size:15px}.hero-actions{display:flex;gap:12px;margin-top:32px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:18px;border:1px solid var(--line);padding:13px 18px;border-radius:9px;font:600 13px 'DM Sans';cursor:pointer;transition:.2s;background:#171720;color:var(--text)}.btn:hover{transform:translateY(-2px);border-color:#1ed760}.btn.primary{background:linear-gradient(120deg,#1ed760,#16b84e);border-color:transparent;color:#fff;box-shadow:0 8px 30px #1ed7602c}.btn.ghost{background:transparent;color:#c2bfd0}.btn.full{width:100%;margin-top:8px}.btn.small{padding:9px 12px;font-size:11px}.hero-foot{display:flex;justify-content:space-between;border-top:1px solid var(--line);margin-top:80px;padding-top:18px;color:#777587;font-size:10px;letter-spacing:.1em}.feature-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:15px;padding-bottom:85px}.feature,.panel,.stat{background:linear-gradient(145deg,#15151e,#101017);border:1px solid var(--line);border-radius:15px}.feature{padding:25px}.feature-icon{color:var(--accent);font-size:25px}.feature h3{font-size:16px;margin:22px 0 8px}.feature p{color:var(--muted);font-size:13px;line-height:1.7;margin:0}.auth-wrap{display:grid;grid-template-columns:1fr 440px;gap:70px;align-items:center;min-height:650px}.auth-intro h1{font-size:64px}.auth-form{padding:32px}.auth-form h2,.panel-head h2{font-size:20px;margin:0 0 26px}.form-panel{padding:30px;max-width:820px}.panel label{display:block;color:#c8c6d3;font-size:12px;font-weight:600;margin-bottom:20px}.panel input,.panel select,.panel textarea,.inline-admin select{display:block;width:100%;margin-top:9px;background:#0b0b11;border:1px solid #30303d;border-radius:8px;padding:13px 14px;color:#f4f3fa;font:13px 'DM Sans';outline:none}.panel input:focus,.panel select:focus,.panel textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px #1ed76018}.panel textarea{resize:vertical;line-height:1.6}.panel label small{display:block;color:#777587;margin-top:7px;font-weight:400}.form-note{font-size:12px;color:var(--muted);text-align:center;margin:20px 0 0}.form-note a{color:#1ed760}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.form-actions{display:flex;justify-content:flex-end;align-items:center;gap:12px;margin-top:12px}.page-heading{display:flex;justify-content:space-between;align-items:center;padding:55px 0 28px}.page-heading h1{font-size:38px;letter-spacing:-.04em;margin:12px 0 5px}.page-heading p{margin:0;font-size:13px}.table-panel{padding:25px;margin-bottom:70px}.panel-head,.conversation-head{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);padding-bottom:17px}.panel-head h2{margin:0}.muted{color:var(--muted);font-size:12px}.ticket-row{display:flex;align-items:center;gap:20px;padding:19px 5px;border-bottom:1px solid #ffffff0b}.ticket-row:last-child{border:0}.ticket-id{font:600 12px 'Space Grotesk';color:#1ed760}.ticket-subject{flex:1}.ticket-subject b,.admin-ticket-info b{font-size:13px}.ticket-subject small,.admin-ticket-info small{display:block;color:var(--muted);font-size:11px;margin-top:6px}.status{white-space:nowrap;border:1px solid #7772;border-radius:30px;padding:6px 10px;font-size:10px;color:#c6c3d1}.status.open{color:#8edbb8;border-color:#6fe0b044;background:#6fe0b00c}.status.in_progress{color:#1ed760;border-color:#1ed76055;background:#1ed76012}.status.waiting{color:#f2c77c;border-color:#f2c77c55;background:#f2c77c0c}.status.closed{color:#999;border-color:#8885}.arrow{color:#777}.empty{text-align:center;padding:55px 15px}.empty>span{font-size:35px;color:var(--accent)}.empty h3{margin:14px 0 7px}.empty p{color:var(--muted);font-size:13px;margin-bottom:22px}.conversation{padding:25px;margin-bottom:70px}.conversation-head{margin-bottom:20px}.message{padding:17px 19px;margin:12px 0;background:#0c0c13;border:1px solid #242430;border-radius:11px;max-width:88%}.message.staff{margin-left:auto;background:#141d17;border-color:#1d5935}.message-meta{display:flex;justify-content:space-between;gap:20px;font-size:11px}.message-meta b{color:#ffffff}.message-meta time{color:#777587}.message p{font-size:13px;line-height:1.7;color:#d2d0dc;margin:12px 0 0;overflow-wrap:anywhere}.reply-form{border-top:1px solid var(--line);padding-top:22px;margin-top:24px}.reply-form textarea{width:100%;background:#0b0b11;border:1px solid #30303d;border-radius:8px;padding:13px;color:white;font:13px 'DM Sans';resize:vertical}.reply-form .form-actions{justify-content:space-between}.closed-note{padding:15px;color:var(--muted);font-size:12px;background:#0b0b11;border-radius:8px}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:13px;margin-bottom:20px}.stat{padding:20px}.stat small{display:block;color:var(--muted);font-size:11px}.stat strong{display:block;font:600 30px 'Space Grotesk';margin-top:9px}.admin-ticket{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:17px 0;border-bottom:1px solid #ffffff0b}.admin-ticket-info{min-width:200px}.admin-ticket-info a:hover{color:#ffffff}.inline-admin{display:flex;gap:8px;align-items:center}.inline-admin select{width:auto;min-width:125px;margin:0;padding:9px;font-size:11px}.alert{margin:20px 0 0;padding:13px 16px;border-radius:8px;font-size:13px}.alert.error{background:#ff7c8d14;border:1px solid #ff7c8d55;color:#ff9aa7}footer{border-top:1px solid #ffffff0d;padding:25px 5%;color:#666577;font-size:11px;text-align:center}footer span{color:var(--accent);padding:0 6px}
@media(max-width:760px){.topbar{height:auto;min-height:72px;padding:14px 5%;align-items:flex-start;gap:15px;flex-direction:column}.topbar nav{width:100%;gap:15px;flex-wrap:wrap;font-size:11px}.hero{padding:75px 0 55px}.hero-foot{margin-top:55px}.feature-grid{grid-template-columns:1fr}.auth-wrap{grid-template-columns:1fr;gap:25px;padding:55px 0}.auth-intro h1{font-size:48px}.auth-form{padding:23px}.page-heading{align-items:flex-start;gap:15px;flex-direction:column}.page-heading h1{font-size:31px}.form-grid{grid-template-columns:1fr;gap:0}.ticket-row{gap:10px;flex-wrap:wrap}.ticket-subject{min-width:65%;}.ticket-row .status{margin-left:auto}.stats-grid{grid-template-columns:1fr 1fr}.admin-ticket{align-items:flex-start;flex-direction:column}.inline-admin{width:100%;flex-wrap:wrap}.inline-admin select{flex:1;min-width:100px}.message{max-width:100%}.form-actions{flex-wrap:wrap}.table-panel{padding:17px}.hero-actions{flex-wrap:wrap}}

/* Live chat */
.livechat{position:fixed;right:26px;bottom:24px;z-index:20}.chat-launch{display:flex;align-items:center;gap:10px;border:1px solid #1ed76070;border-radius:30px;padding:14px 19px;background:linear-gradient(120deg,#1ed760,#16b84e);color:#fff;font:600 12px 'DM Sans';box-shadow:0 10px 35px #0008;cursor:pointer}.chat-launch[hidden],.chat-window[hidden]{display:none}.chat-launch b{display:grid;place-items:center;min-width:20px;height:20px;border-radius:20px;background:#fff2;color:#fff;font-size:10px}.chat-dot{width:8px;height:8px;background:#7df0bd;border-radius:50%;box-shadow:0 0 10px #7df0bd}.chat-window{position:absolute;right:0;bottom:66px;width:370px;height:490px;max-height:calc(100vh - 120px);background:#111118;border:1px solid #26352c;border-radius:15px;box-shadow:0 20px 70px #000b;overflow:hidden;display:flex;flex-direction:column}.chat-head{height:68px;flex:0 0 68px;padding:0 17px;display:flex;align-items:center;justify-content:space-between;background:#141d17;border-bottom:1px solid #26352c}.chat-head b,.chat-room-title b{display:block;font:600 13px 'Space Grotesk'}.chat-head small,.chat-room-title small{display:block;color:#a19bac;font-size:10px;margin-top:5px}.chat-x{border:0;background:transparent;color:#aaa;font-size:25px;cursor:pointer}.chat-messages{padding:15px;overflow-y:auto;flex:1;display:flex;flex-direction:column;gap:10px}.chat-empty{padding:24px 12px;text-align:center;color:#898697;font-size:11px;line-height:1.6}.chat-bubble{max-width:86%;align-self:flex-start;padding:10px 12px;background:#202b24;border:1px solid #26352c;border-radius:11px 11px 11px 3px}.chat-bubble.mine{align-self:flex-end;background:#153d27;border-color:#1d5935;border-radius:11px 11px 3px 11px}.chat-bubble p{font-size:12px;line-height:1.5;margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.chat-bubble small{display:block;color:#a49db2;font-size:9px;margin-top:7px}.chat-compose{display:flex;gap:8px;padding:12px;border-top:1px solid #26352c}.chat-compose input{flex:1;min-width:0;background:#0b0b11;border:1px solid #26352c;border-radius:8px;padding:11px;color:white;font:12px 'DM Sans';outline:none}.chat-compose button{width:39px;border:0;border-radius:8px;background:#1ed760;color:white;font-size:17px;cursor:pointer}.admin-chat-window{width:650px;height:520px}.chat-admin-layout{display:grid;grid-template-columns:220px 1fr;min-height:0;flex:1}.chat-threads{overflow-y:auto;border-right:1px solid #26352c}.chat-thread{width:100%;text-align:left;display:flex;flex-direction:column;gap:5px;padding:13px;background:transparent;border:0;border-bottom:1px solid #202b24;color:#eee;cursor:pointer}.chat-thread.selected,.chat-thread:hover{background:#202b24}.chat-thread b{font-size:11px}.chat-thread small{color:#a49db2;font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-thread .chat-assigned,.chat-room-title .chat-assigned{color:#1ed760;font-size:10px}.chat-thread span{font-size:8px;letter-spacing:.12em;color:#1ed760}.chat-room{display:flex;flex-direction:column;min-width:0;min-height:0}.chat-room-title{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;border-bottom:1px solid #26352c}.chat-end{border:1px solid #ff7c8d66;color:#ff9aa7;background:#ff7c8d12;border-radius:6px;padding:7px 9px;font-size:10px;cursor:pointer}.chat-room .chat-messages{min-height:0}.chat-room .chat-compose{margin-top:auto}.admin-chat-window .chat-empty{font-size:10px}
@media(max-width:700px){.livechat{right:14px;bottom:14px}.chat-window{width:min(370px,calc(100vw - 28px));height:min(490px,calc(100vh - 100px));right:0}.admin-chat-window{width:calc(100vw - 28px);height:min(560px,calc(100vh - 100px))}.chat-admin-layout{grid-template-columns:115px 1fr}.chat-thread{padding:10px 8px}.chat-thread b{font-size:10px}.chat-room-title{padding:10px}.chat-room-title b{font-size:11px}}

.typing-indicator{padding:0 15px 9px;color:#1ed760;font-size:10px;font-style:italic;min-height:0}
.typing-indicator[hidden]{display:none}

.chat-closed-notice{margin:10px 14px 0;padding:11px 12px;border:1px solid #1ed76055;background:#1ed76012;border-radius:8px;color:#d9ffe5;font-size:11px;line-height:1.55}
.chat-closed-notice[hidden]{display:none}
.chat-compose button:disabled{opacity:.4;cursor:not-allowed}

.chat-new-button{display:inline-flex;align-items:center;justify-content:center;margin-top:9px;padding:8px 12px;border:0;border-radius:7px;background:#1ed760;color:#07120b;font-size:10px;font-weight:700;cursor:pointer}
.chat-new-button:hover{background:#18c653}
.chat-new-button:disabled{opacity:.55;cursor:wait}
.chat-closed-notice small{display:block;margin-top:8px;color:#a9b6ad;font-size:10px}

.quick-reply-bar{display:flex;gap:7px;padding:8px 12px 0;background:#111812}
.quick-reply-select{min-width:0;flex:1;background:#202b24;color:#fff;border:1px solid #34483a;border-radius:7px;padding:8px;font-size:10px}
.quick-reply-manage{background:transparent;color:#1ed760;border:1px solid #1ed76066;border-radius:7px;padding:7px 9px;font-size:10px;cursor:pointer}
.quick-reply-manage:hover{background:#1ed76018}